Flow Associates in UK

Flow Associates is based in London, UK, where the majority of our clients are based. We have also worked with cultural and educational organisations across Europe and collaborate with our colleagues in India.

  • Picture of Bridget Mckenzie

    Bridget McKenzie Founding Director

    Expertise gained in: UK, USA, Russia, India

    Bridget’s main role in Flow is to generate ideas and lead on research, drawing on 26 years experience in delivering and evaluating innovative education in arts and heritage. She founded Flow UK in 2006, subsequently supporting its establishment in India and internationally. Previously she has been Head of Learning at the British Library, Education Officer for Tate, lead consultant for Clore Duffield’s Artworks Awards and Co-ordinator of Young at Art for the University of the Arts. Bridget is known for furthering the role of ‘creative enquiry’ in education and for placing culture at the heart of a shift to a sustainable future, publishing her thinking on The Learning Planet, numerous journals as well as being in demand to address audiences international as a public speaker. She holds both a BA Hons and MA in History of Art, and two teaching qualifications.

    Bridget says: “I get motivated when I help other people get into flow, and I’ve seen first hand the power of challenging creative activities of getting people into that state. It’s a fine balance of holding people’s hands while not spoon-feeding them.”  

  • Susanne Buck Flow UK Director

    Susanne has 17 years experience in the museum sector designing, facilitating, marketing and project managing engaging and educational experiences for a broad range of visitors. Previously, she spent six years as the Education and Audience Manager for the British Music Experience, and seven years working for various museums including the Science Museum developing content and visitor programmes.

    Alongside her consultancy work she is an associate lecturer for Central St Martins’ MA in Creative Practices for Narrative Environments, and Ravensbourne College’s MA in Service Design Innovation. She also teaches professional development courses in Experience Design for University of the Arts London and on commission for private clients. She volunteers as a Cultural Heritage Industry Advisor for Creative and Cultural Skills and holds an MA with distinction in Narrative Environments from UAL Central St Martins

    Susanne says: “Narrative plays an important part in my work, whether it’s telling the story of an audience’s experience, or using storytelling as a tool to shape that interaction. It’s in the connections between people, places, objects and ideas that these stories unfold.”

  • Mark Stevenson

    Mark Stevenson Change advisor

    Expertise gained in: UK, USA, Australia, New Zealand, Germany, Brazil, Mexico, Spain, Sweden

    Mark is a writer, speaker and broadcaster in constant demand as a consultant working in the areas of institutional innovation, engineered serendipity and learning. His work for Flow covers organisations as diverse as governments, banks, museums, creative agencies, technology companies, universities and schools. His first book An Optimist’s Tour of the Future was published in early 2011 by Penguin and Profile Books to rave reviews and has now been translated into 14 languages. His next We do things differently here: travels on the cutting edge of change hit bookstores in early 2017. Mark holds a first class honours degree in Information Technology, is a fellow of the Royal Society of the Arts and sits on the advisory boards to Sir Richard Branson’s Virgin Earth Challengethe crowd-investing company Trillion Fund and Pearson College. In his spare time he likes to write comedy. See his personal website here

    Mark says:“Most of our learning environments have the hallmark of a factory – scaled for the efficiency of rote learning, and standardised compliance. That’s profoundly inappropriate for the age we’re entering, but also offers a huge opportunity for organisations who want to leap ahead of the crowd”

  • Ana Ospina Creative placemaking associate

    Ana is a project manager and public art consultant with extensive experience of coordinating, managing and delivering large-scale creative and educational projects. In 2005 she co-founded Fourth Wall Creations, an innovative creative practice specialising in site-specific and participatory projects. Over 10 years she devised and delivered a variety of art and design projects around the UK for a range of public and private sector clients, including local authorities, arts organisations, museums and schools. Since 2014 she has worked on a freelance basis in the coordination and successful delivery of complex projects with multiple stakeholders. She has worked with Flow on three projects delivering or evaluating creative arts and science education, and since 2015 has been the co-ordinator of the Cultivate Cultural Education Challenge. In summer 2017, she has handed over the role to Katherine Hill, and continues to work on a freelance basis for Flow.